Mango TV doesn’t work with VPN: 5 FIXES revealed

Mango TV is a Chinese website home to TV shows and movies. The service is region-locked, but you can use a trusted VPN to access the streamer from anywhere. If Mango TV doesn’t work with your VPN, see our list of fixes.

Your current VPN isn’t working and that’s probably because it’s not hiding your real location. The VPN servers you have available to you through your current VPN may be blacklisted by Mango TV. Our troubleshooting guide can help.

Which VPNs work with Mango TV?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is Mango TV not working with my VPN?

If the Mango TV website identifies that you’re trying to stream content from outside of China, your connection could be blocked. However, a trusted VPN can still help you stream TV networks from anywhere in the world, even if you’re traveling around.

How does Mango TV detect my VPN?

If your VPN isn’t hiding your real location from Mango TV, the website will interfere with the server you’re using, making your VPN useless. Bad VPNs take an age to replace blacklisted servers, which means you have no way of gaining access to content on the Mango TV website.

Common Mango TV problems include:

• The website has blacklisted your go-to VPN server
• You have a bad internet connection that stops the VPN from doing its job
• Cookies are revealing your actual location, rather than the location you’re trying to spoof
• Your VPN may be revealing your IP address while using Mango TV

Mango TV fixes

1. Message VPN Customer Support

Top-notch VPNs employ squads to tackle any technical issues. If you’re struggling to stream Mango TV using a VPN, don’t hesitate to contact them for help.

Head to your VPN provider’s website and find the Support section. Many VPNs even offer a 24/7 live chat service for users, which is a relief if you find yourself needing help during late-night hours.

2. Update your VPN

If your VPN can’t get you onto the Mango TV site, double-check that you’ve got the most up-to-date version. There might have been a fix for a tech hiccup in a recent update.

To give your VPN a refresh, fire it up and navigate to Settings. You’ll usually spot an Update option that’ll send you to the VPN provider’s website, where you can catch up on the latest improvements.

3. Try a different VPN server

VPN servers can go down at any time. If Mango TV isn’t cooperating, the problem might be on your VPN server’s end – switching to another one could make things better. Top VPNs usually serve up multiple servers in each country for your choosing pleasure.

4. Reset your VPN

Give your PC or phone a quick reboot and fire up your VPN again. If that doesn’t do the trick, uninstall and then reinstall your VPN. Once that’s done, open both your VPN and Mango TV to see if things have turned around.

5. Check your internet connection

Begin by disconnecting from your wi-fi network and then reconnect. Once the connection is restored, try your VPN again. For a more comprehensive approach, restart your router. Search for a reset button typically located on the back of your router.

Plus, you can try running a free internet speed tool such as Ookla and compare results alongside your ISP’s ‘minimum guaranteed speed’ promise. If your internet connection is unstable even when not using a VPN, contact your ISP for further assistance.

More Mango TV fixes:

Clear cache and cookies. On Chrome, go to Settings, then Privacy and security, then Clear browsing data. On Safari, go to Settings, then Privacy, then Manage Website Data.

Re-enter your VPN username and password. Double-check your credentials. If you can’t remember the details, choose the ‘Forgot’ option on your VPN provider’s website.

Check to see if you’ve been hit by a DNS leak. This means your typical IP address and location is visible to websites and apps, even if you’re running a VPN. Try the IP Address Lookup tool to see if your IP address swaps when you activate your VPN and visit Mango TV. If not, your VPN is broken.

Check the VPN servers you’re trying are online. If you can’t connect to a server, your provider might be dealing with an outage. The best providers are transparent about this and actively update their server status online.

Check that your firewall allows VPN use. If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security, then Allow an app through the firewall. On Mac, try System Settings, then Network, then Firewall.

Are you using the latest version of your web browser? Your current web browser version might be incompatible with your browser-based VPN. If you’ve already updated your VPN, make sure you update your browser as well. On Chrome, you would go to Settings, then About Chrome.

Are you tiring out your VPN? When streaming, gaming and using social media at the same time, your VPN might struggle to keep up. We suggest you close a couple of apps to test if doing so has a noticeable impact.

The best VPNs for Mango TV

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

If Mango TV doesn’t work with your VPN, create a membership with ExpressVPN. It’s easy to use, speedy and works well if you’re looking to access Mango TV outside of China. To watch Chinese TV streams anywhere, all you need to do is open up ExpressVPN, connect to a server based in Hong Kong and go from there.

This VPN keeps your real IP address hidden, so Mango TV won’t know you’re accessing content from outside of China. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy works well with Mango TV and it’s a reliable option if you don’t want to spend loads on a VPN to watch Chinese TV. This service is built to support 256-bit encryption, which helps keep cybercriminals away, and on top of that you get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

You can use Ivacy to access geo-restricted websites such as Mango TV without anybody knowing about it. That’s thanks to Ivacy’s strict no-logs policy, which stops your valuable personal data from being sold to sinister third parties.

This is one of the most widely-used VPNs proven to work hand-in-hand with Mango TV. If you try it today, you’ll have access to over 3,000 VPN servers around the world. One subscription has you covered on up to 10 different devices at once. A great pick if Mango TV doesn’t work with your VPN.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN that lets you watch video on Mango TV outside of China. NordVPN has servers across the globe and all of them are protected by military-grade encryption. And with Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

NordVPN’s servers are secure and you can connect without handing over personal data. This VPN doesn’t watch how you’re using the service, so privacy is guaranteed. You can also try the CyberSec feature, which blocks suspicious-looking websites and lowers the risk of your device being infected with data-grabbing malware.

In just a couple of minutes, you can start streaming Mango TV video abroad using NordVPN. To access the service, just connect to a VPN server based in Hong Kong. If you need help at any time, you can call on NordVPN’s 24/7 live chat service.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is a great VPN that allows you to bypass geo-locked websites so you can enjoy Mango TV without a fuss, even if you’re not currently based in China.

Aside from Mango TV, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are over 6,000 super-secure PureVPN servers based in over 70 different countries. Give it a try if Mango TV doesn’t work with your VPN.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

Watching Mango TV on your device

How to watch Mango TV on Windows

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From Windows, open ExpressVPN and select a server in Hong Kong.
4. Once you’re connected, head to the Mango TV website.
5. Log in to your Mango TV account.

Watch Mango TV on Mac

1. Pick one of our chosen VPNs and create an account – ExpressVPN, for example.
2. After making an ExpressVPN account, sign in with your username and password.
3. From Mac, open ExpressVPN and select a server located in Hong Kong.
4. When you’re connected, visit the Mango TV website.
5. Log in to your Mango TV account.

How to watch Mango TV on iPhone

1. Head to the Apple App Store from your iPhone.
2. Download the ExpressVPN app to your device.
3. Download the Mango TV app to your device – it’s on the Apple App Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in Hong Kong.
5. Now that you’re connected to a VPN, open the Mango TV app and log in to your account.

Watch Mango TV on Android

1. Head to the Google Play Store from your Android tablet or smartphone.
2. Download the ExpressVPN app to your device.
3. Download the Mango TV app to your device – it’s on the Google Play Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in Hong Kong.
5. Now that you’re connected to a VPN, open the Mango TV app and log in to your account.

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