Shahid not working with VPN: EASY fixes

Shahid is an Arabic video streaming website that remains locked in some parts of the world. A VPN should let you stream without a problem, but what if it breaks? Here, we explain what to do if Shahid isn’t working with your VPN.

If Shahid knows you’re trying to stream content from an unsupported country, your connection could be blocked. However, a trusted VPN can still help you stream Arabic shows from anywhere in the world. Keep scrolling for more details.

Which VPNs work with Shahid?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

How does Shahid detect my VPN?

Shahid breaks when you activate your VPN and that’s probably because it’s not hiding your real location. The VPN servers you have available to you through your current VPN may be blacklisted by the website.

A message on the Shahid website explains: ‘If your favourite content is not available in your country, or you receive an error stating “Content Not available in your country”, this is because you’re watching content that we don’t have digital rights for in the country you are in.’

In summary, common reasons for Shahid crashing:

  • Your VPN servers might have been blacklisted
  • Cookies stored in your browser are telling Shahid about your location
  • A VPN is leaking your IP address, which causes the website to block traffic

Shahid fixes

1. Update your VPN

If you have an issue using Shahid outside Arabic-speaking countries, make sure you’re using the most recent version of your VPN.

  • From a computer, go to VPN Settings. Look for an Update option, which will redirect you to the VPN provider’s website.
  • From an Android, update your VPN using the Play Store. Start by tapping on your profile icon in the corner and then select Manage apps and devices. With the VPN updated, run Shahid again.
  • From an iPhone, open the App Store and, in the top-right corner, tap on your user profile. From there, you can easily check for and install any available updates.
Update VPN to use Shahid

2. Swap to another server

We recommend disconnecting from your current server and trying another in the same country – one that supports Shahid. The exact steps for this change depending on the VPN service you’re using. If you’re using ExpressVPN, you can select the three dots to access a list of alternative servers within the same country.

3. Send a message to Customer Support

The VPN services we’ve recommended below have customer support teams that can help with technical issues. If Shahid isn’t functioning as it should, don’t hesitate to reach out to them for help.

Our table data: We recorded the time it took to connect with a human after selecting 'Start chat.' To calculate an average, three wait times were logged on a single day at 13:00 BST, 18:00 BST and 21:00 BST.

4. Reset your VPN

If switching servers didn’t fix the problem, completely uninstall your VPN, then reinstall it. After the reinstallation, open both your VPN and Shahid and try streaming once again.

5. Speed test your internet

Disconnect from your wi-fi, reconnect and then try your VPN one more time. If that doesn’t help, you can perform a thorough reset by restarting your router. A hard reset like this can solve Shahid issues.

You can also assess your internet connection by running a free internet speed test, such as Ookla. This test will allow you to compare the results with your Internet Service Provider’s ‘minimum guaranteed speed’ promise.

More Shahid fixes:

Clear out your cache and cookies. In a Chrome browser, go to Settings > Privacy and security > Clear browsing data. If you’re using an Apple computer with Safari, go to Settings > Privacy > Manage Website Data.

Re-enter your VPN username and password. It may seem obvious, but check if you’ve entered your VPN login details correctly.

Are your details public due to a DNS leak? A broken VPN can’t conceal your IP address and location on Shahid. To test it yourself, disable the VPN and head to the IP Address Lookup tool. Note down your IP address. Then, turn on your VPN and run the test once again – if you aren’t assigned a new IP and location, your VPN is faulty.

Check the VPN servers. If you can’t connect to a server, your provider might be to blame. The best providers (we like ExpressVPN, NordVPN, Ivacy and PureVPN) are transparent about this.

Check your firewall allows VPNs. On Windows, open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Check firewall settings before using Shahid

Are you using the right browser? Ensure that your web browser is compatible with your VPN. If you’ve updated your VPN, don’t forget to update your browser as well. On Chrome, access Settings > About Chrome.

Are you tiring out your VPN? If you’re streaming, gaming, and using social media simultaneously, your VPN might struggle to keep up. Try closing a few apps to see if it improves your VPN performance.

VPNs that work with Shahid

ExpressVPN

An overview of ExpressVPN
🌎 Number of servers160
📈 BandwidthUnlimited
🗣️ 24/7 live chat serviceYes
📱 Number of devices5
⏱️ Our speed test results-8.7% download, -5.5% upload (London)

If you want to enjoy streaming video on Shahid from anywhere in the world, create a membership with ExpressVPN. It’s easy to use, speedy and works well if you’re looking to access the website outside of a supported territory. To watch TV streams anywhere, all you need to do is open up ExpressVPN, connect to a server in a valid country and go from there.

This VPN keeps your real IP address hidden around the clock, so Shahid won’t know you’re accessing content from outside of a whitelisted region. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

    An overview of Ivacy
    🌎 Number of servers5,700
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    Ivacy works well with Shahid and it’s a reliable option if you don’t want to spend loads on a VPN to watch TV. This service is built to support 256-bit encryption, which helps keep cybercriminals away, and on top of that you get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

    You can use Ivacy to access geo-restricted websites such as Shahid without anybody knowing about it. That’s thanks to Ivacy’s strict no-logs policy, which stops your valuable personal data from being sold to sinister third parties.

    This is one of the most widely-used VPNs proven to work hand-in-hand with Shahid. If you try it today, you’ll have access to over 3,000 VPN servers around the world. One subscription has you covered on up to 10 different devices at once.

    Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

    Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

    Try Ivacy today

    NordVPN

    An overview of NordVPN
    🌎 Number of servers5,200+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices6
    ⏱️ Our speed test results-14% download, -7% upload (London)

    Here’s another VPN that lets you watch video on Shahid outside of a supported country. NordVPN has servers across the globe and all of them are protected by military-grade encryption. And with Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

    NordVPN’s servers are secure and you can connect without handing over personal data. This VPN doesn’t watch how you’re using the service, so privacy is guaranteed. You can also try the CyberSec feature, which blocks suspicious-looking websites and lowers the risk of your device being infected with data-grabbing malware.

    In just a couple of minutes, you can start streaming Shahid shows abroad using NordVPN. To access the service, just connect to a VPN server based in a supported country. If you need help at any time, you can call on NordVPN’s 24/7 live chat service.

    Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

    Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

    Try NordVPN today

    PureVPN

    An overview of PureVPN
    🌎 Number of servers6,500+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    PureVPN is a great VPN that allows you to bypass geo-locked websites so you can enjoy Shahid without a fuss, even if you’re not currently based in a supported country. Aside from Shahid, PureVPN also works with ITV Hub and Hulu. There are over 6,000 super-secure PureVPN servers based in over 70 different countries.

    Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

    Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

    Try PureVPN today

    Watching Shahid on PC and mobile

    How to watch Shahid on Windows

    1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
    2. Once you’ve created your ExpressVPN account, sign in.
    3. From Windows, open ExpressVPN and select a server in a supported country.
    4. Once you’re connected, head to the Shahid website.
    5. Log in to your Shahid account and enjoy.

    Watch Shahid on Mac

    1. Pick one of our chosen VPNs and create an account – ExpressVPNfor example.
    2. After making an ExpressVPN account, sign in with your username and password.
    3. From Mac, open ExpressVPN and select a server located in a supported region.
    4. When you’re connected, visit the Shahid website.
    5. Log in to your Shahid account.

    How to watch Shahid on iPhone

    1. Head to the Apple App Store from your iPhone.
    2. Download the ExpressVPN app to your device.
    3. Download the Shahid app to your device – it’s on the Apple App Store.
    4. Sign in to your ExpressVPN account, and then connect to a server based in a supported country.
    5. Now that you’re connected to a VPN, open the Shahid app and log in to your account.

    Watch Shahid on Android

    1. Head to the Google Play Store from your Android tablet or smartphone.
    2. Download the ExpressVPN app to your device.
    3. Download the Shahid app to your device – it’s on the Google Play Store.
    4. Sign in to your ExpressVPN account, and then connect to a server based in a supported country.
    5. Now that you’re connected to a VPN, open the Shahid app and log in to your account.
    As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.
    Steph Hargreaves

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