William Hill not working with VPN: 9 FIXES to try

William Hill lets you bet on football fixtures, horse races, boxing fights and more. The service is region-locked, though, so you can’t access it outside the UK or Ireland. If your software breaks and William Hill isn’t working with your VPN, our troubleshooting guide will help.

For sports fans that are trying to place bets while travelling, we can help. If your current VPN isn’t letting you access William Hill abroad, it’s not hiding your location. Work your way through our list of fixes.

We do not condone betting from countries where doing so is forbidden. Always consult your betting company's terms of service. We cannot be held responsible if your account is affected due to VPN use. Bet responsibly.

Which VPNs work with William Hill?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Can I use William Hill abroad?

Yes, but you need a good VPN so William Hill doesn’t realise you’re outside the United Kingdom or Ireland. The VPNs we’ve named on this page are a perfect fit and, if the bookmaker blacklists a server temporarily, they’re able to create a brand new one very quickly.

Why is William Hill not working with my VPN?

William Hill is a region-locked betting site designed for people in the UK and Ireland. If the bookmaker identifies your IP address and confirms that you’re not based in a supported country, the website will lock up – Betfair and Bet365 do the same.

However, by using one of our recommended VPNs, you’ll get a temporary IP address that lets you unlock William Hill from anywhere in the world.

Try these William Hill fixes

1. Update your VPN

If you can’t use William Hill abroad, ensure you’re using the most recent version of your go-to VPN.

  • From a computer, go to your VPN Settings screen and look for an Update button. Restart your PC when it’s installed.
  • From an Android, you can update your VPN using the Play Store. Check the update notes to see what’s new.
  • From an iPhone, just open the App Store and tap on your user profile. From there, you can check for updates and tap the dropdown menu to see what’s new.

2. Swap server

We recommend disconnecting from your current server. If you’re using ExpressVPN, you can select the three dots to access a list of alternative servers within the same country.

William Hill swap VPN server

3. Use Customer Support

The VPN services below have support teams that can help with technical issues. If you’re experiencing difficulties using William Hill abroad, don’t hesitate to reach out to them for help.

Our table data: We recorded the time it took to connect with a human after selecting 'Start chat.' To calculate an average, three wait times were logged on a single day at 13:00 BST, 18:00 BST and 21:00 BST.

4. Reset your VPN

If switching servers didn’t solve anything, completely uninstall your VPN, then reinstall it. After the reinstallation, open both your VPN (while connected to a suitable server) and the betting site.

5. Speed test your internet

Disconnect from your wi-fi, reconnect and then try your VPN one more time. If that doesn’t help, you can perform a thorough reset by restarting your router.

We also recommend testing your internet with a free internet speed test such as Ookla – you can compare the results with your Internet Service Provider’s ‘minimum guaranteed speed’ promise.

More William Hill fixes:

Clear your cache and cookies. In Chrome, go to Settings > Privacy and security > Clear browsing data. If you’re using an Apple computer with Safari, go to Settings > Privacy > Manage Website Data.

Re-enter VPN username and password. Check if you’ve entered your VPN login details correctly.

Make sure you aren’t the victim of a DNS leak. Flawed VPNs don’t disguise your real IP address and location when you visit William Hill. To check, turn it off and head to the IP Address Lookup tool. Make a note of your typical IP address, activate your VPN, run the test again and see if those details change. If you don’t see a difference, your VPN isn’t working.

Check the VPN servers. If you can’t connect to a server, your provider might be to blame. The best providers (ExpressVPN, NordVPN, Ivacy, Atlas VPN and PureVPN) are clear about this.

Check your firewall allows VPNs. On Windows, open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Best VPNs for William Hill

ExpressVPN

An overview of ExpressVPN
🌎 Number of servers160
📈 BandwidthUnlimited
🗣️ 24/7 live chat serviceYes
📱 Number of devices5
⏱️ Our speed test results-8.7% download, -5.5% upload (London)

Create a membership with ExpressVPN. Our own connection tests prove this is one of the best VPNs around, and it’s remarkably fast regardless of where you’re based.

This super popular VPN keeps your real IP address hidden at all times, which means websites (including William Hill) won’t know you’re placing bets from outside an officially-supported country. Every ExpressVPN member has access to more than 150 servers in over 90 countries around the world.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

    An overview of Ivacy
    🌎 Number of servers5,700
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    If you’re based outside the UK or Ireland, we recommend Ivacy for placing bets on William Hill. This trusted VPN is one of the most affordable options we’ve found, and it supports 256-bit encryption which keeps cybercriminals away. Ivacy also offers public wi-fi security to protect devices against malware when connecting to public hotspots.

    Crucially, this fantastic VPN enforces a very strict no-logs policy, which prevents your valuable personal data from being sold to third parties. We’re not surprised that this is still one of the most popular VPNs for William Hill. A single Ivacy subscription covers up to 10 different devices at once.

    Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

    Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

    Try Ivacy today

    NordVPN

    An overview of NordVPN
    🌎 Number of servers5,200+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices6
    ⏱️ Our speed test results-14% download, -7% upload (London)

    NordVPN lets you place bets abroad, which is ideal for William Hill users. It hosts over 5,000 servers in more than 50 countries, and all of them are protected by military-grade encryption. In just a couple of minutes, you can start sifting through offers on William Hill.

    The VPN servers on offer here are brilliantly secure and you can connect to any of them without handing over personal data. Our team really enjoy the CyberSec feature, which blocks suspicious-looking websites and lowers the risk of your device being infected with malware.

    Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

    Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

    Try NordVPN today

    Atlas VPN

    An overview of Atlas VPN
    🌎 Number of servers750+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devicesUnlimited
    ⏱️ Our speed test results-22% download, -5.6% upload (London)

    Our team has confirmed that Atlas VPN is a reliable shield against online threats, and it can unlock region-locked betting sites such as William Hill. This VPN comes with a tracker blocker that battles against ads, suspicious websites and phishing links. We think it’s a great choice if you want to place bets on William Hill outside the UK or Ireland.

    Other features worth shouting about include a data breach monitor that alerts you if your personal details have been exposed. Members enjoy over 750 unique servers all over the world.

    Pros: Performed above-average in our live chat speed test, regularly discounted (particularly around winter), can use unlimited number of devices at once

    Cons: One-month subscription plan isn't cheap, doesn't have as many servers compared to key rivals

    Try Atlas VPN today

    PureVPN

    An overview of PureVPN
    🌎 Number of servers6,500+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    PureVPN is one of our favourite services to recommend for people that want to place bets via William Hill. It’s easy to use, and members have access to optimised servers specifically designed to reduce load times.

    With this VPN, your data is encrypted and you remain completely anonymous. There’s a 24-hour support team at your disposal, so you can reach out if you have a question. You can also take advantage of the brand’s 31-day money back guarantee if you’re not fully convinced.

    Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

    Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

    Try PureVPN today

    How to use a VPN with William Hill

    William Hill on Windows

    1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
    2. Once you’ve created your ExpressVPN account, sign in.
    3. From Windows, open ExpressVPN and select a server in the UK or Ireland.
    4. Once you’re connected, head to the William Hill website.
    5. Log in to your William Hill account.

    Use William Hill on a Mac

    1. Pick one of our chosen VPNs and create an account – ExpressVPNfor example.
    2. After making an ExpressVPN account, sign in with your username and password.
    3. From Mac, open ExpressVPN and select a server located in the UK or Ireland.
    4. When you’re connected, visit the William Hill website.
    5. Log in to William Hill.

    Use William Hill on iPhone

    1. Head to the Apple App Store from your iPhone.
    2. Download the ExpressVPN app to your device.
    3. Download the William Hill app to your device – it’s on the Apple App Store.
    4. Sign in to your ExpressVPN account, and then connect to a server based in the UK or Ireland.
    5. Now that you’re connected to a VPN, open the William Hill app and log in to your account.

    William Hill on Android

    1. Head to the Google Play Store from your Android tablet or smartphone.
    2. Download the ExpressVPN app to your device.
    3. Download the William Hill app to your device – it’s on the Google Play Store.
    4. Sign in to your ExpressVPN account, and then connect to a server based in the UK.
    5. Now that you’re connected to a VPN, open the William Hill app and log in to your account.
    As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.
    Steph Hargreaves

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