RaiPlay not working with VPN: this is how to fix it! (quick guide)

Italian website RaiPlay is a popular destination for streaming TV shows and movies in Italy. But if you don’t live in Italy, you won’t be able to gain access without a VPN. If RaiPlay isn’t working with your VPN, our list of fixes can help.

Assuming the VPN you’re using is struggling, there’s a chance RaiPlay has blacklisted the server you’re trying to use. Below, we’ve included a list of troubleshooting tips.

Which VPNs work with RaiPlay?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is RaiPlay not working with my VPN?

If the RaiPlay website identifies that you’re trying to stream content from outside of Italy, your connection will be blocked right away.

Your current VPN probably isn’t hiding your real location. The VPN servers you have available to you through your current VPN may be blacklisted by the RaiPlay website.

How does RaiPlay detect my VPN?

If your VPN isn’t hiding your real location from RaiPlay, the streaming website will attempt to interfere with the server you’re using, making your VPN useless. Bad VPNs take an age to replace blacklisted servers, which means you have no way of gaining access to TV shows on the RaiPlay website.

To summarise, common problems that stop RaiPlay from working:

• The website has blocked your VPN server
• A poor internet connection is slowing the VPN
• Browser cookies are sharing your real location instead of your fake location
• Your VPN is incorrectly revealing your IP address

RaiPlay fixes

1. Update your VPN

On a computer, launch your VPN and go to Settings. Choose Update and you’ll likely be redirected to the VPN provider’s website. Try RaiPlay when the update is finished.

On Android, update your VPN by using the Play Store. Tap your profile icon in the corner and then select Manage apps and devices.

On iPhone, open the App Store and, in the top-right corner, tap on your user profile. From there, you can easily check for and install any available updates that could solve RaiPlay issues.

2. Discuss RaiPlay with VPN Customer Support

The VPNs we mention on this page have support teams there to lend a hand with any technical troubles. Ask the team about known RaiPlay issues and how to troubleshoot.

3. Try a different VPN server

VPN servers can be slow at times, so switch to a different VPN server if RaiPlay is lagging or not functioning at all.

4. Restart your VPN

Uninstall and reinstall your VPN. Open your VPN and RaiPlay to see if the issue has been resolved.

5. Check your internet connection

First, disconnect from your wi-fi, reconnect and then try your VPN again. If that doesn’t help, you can perform a full reset by restarting your router.

Score your internet connection using an internet speed tool, such as this one from Ookla. This test will allow you to compare the results with your Internet Service Provider’s ‘minimum guaranteed speed.’

More RaiPlay fixes:

• Clear cache and cookies. From a Google Chrome account, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.
• Enter your VPN username and password again. If you can log in successfully, try loading up RaiPlay again and stream a video.
• Check the VPN servers. If you can’t connect, your provider might be suffering. The best providers (ExpressVPN, NordVPN, Ivacy, PureVPN) are quick to fix blacklisted servers.
• Are your details public due to a DNS leak? A broken VPN can’t conceal your IP address and location when you load up Raiplay. To test if your VPN is working, disable it entirely and head to the IP Address Lookup tool. Note down your IP address. Then, turn on your VPN and run the test once again – if you aren’t assigned a new IP and location, your VPN is faulty.
• Check your firewall. On Windows, open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall. With your firewall settings adjusted, try streaming a shot on the RaiPlay website or mobile app.
• Are you using the right browser? Ensure that your web browser is compatible with your VPN. If you’ve updated your VPN, don’t forget to update your browser as well. On Chrome, access Settings > About Chrome.

The best VPNs for RaiPlay

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

If you want to enjoy RaiPlay content within Italy, consider creating a membership with ExpressVPN. It’s easy to use, speedy and works well if you’re looking to access RaiPlay outside Italy. To watch RaiPlay in Italy, all you need to do is open up ExpressVPN, connect to a server based in Italy and go from there.

This VPN keeps your real IP address hidden, so RaiPlay won’t know you’re accessing content from outside of Italy. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy works well with RaiPlay and it’s a reliable option if you don’t want to spend loads on a VPN. This service is built to support 256-bit encryption, which helps keep cybercriminals away, and on top of that you get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

You can use Ivacy to access geo-restricted websites such as RaiPlay without anybody knowing about it. That’s thanks to Ivacy’s strict no-logs policy, which stops your valuable personal data from being sold to sinister third parties.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN that lets you watch RaiPlay outside of Italy. NordVPN has servers across the globe and all of them are protected by military-grade encryption. And with Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

NordVPN’s servers are mega secure and you can connect without handing over your personal data. This trusted VPN doesn’t keep an eye on how you’re using the service, so privacy is guaranteed. You can also try NordVPN’s CyberSec feature, which blocks suspicious-looking websites and lowers the risk of your device being infected with data-grabbing malware.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is a great VPN that allows you to bypass geo-locked websites and services so you can enjoy RaiPlay shows without a fuss.

Aside from RaiPlay, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are over 6,000 super-secure PureVPN servers based in over 70 different countries.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

Watch RaiPlay on Windows, Mac, iPhone and Android

How to watch RaiPlay on Windows

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From Windows, open ExpressVPN and select a server in Italy.
4. Once you’re connected, head to the RaiPlay website.
5. Log in to your RaiPlay account.

Watch RaiPlay on Mac

1. Pick one of our chosen VPNs and create an account – ExpressVPN, for example.
2. After making an ExpressVPN account, sign in with your username and password.
3. From Mac, open ExpressVPN and select a server located in Italy.
4. When you’re connected, visit the RaiPlay website.
5. Log in to RaiPlay account.

How to watch RaiPlay on iPhone

1. Head to the Apple App Store from your iPhone.
2. Download the ExpressVPN app to your device.
3. Download the RaiPlay app to your device – it’s on the Apple App Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in Italy.
5. Now that you’re connected to a VPN, open the RaiPlay app and log in to your account.

Watch RaiPlay on Android

1. Head to the Google Play Store from your Android tablet or smartphone.
2. Download the ExpressVPN app to your device.
3. Download the RaiPlay app to your device – it’s on the Google Play Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in Italy.
5. Now that you’re connected to a VPN, open the RaiPlay app and log in to your account.

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